Having a failed project in the portfolio will usually leave a bad taste in any project manager's
mouth but failure can also be used as a teaching moment. It is said that it
took more than 6000 attempts before Edison found the right material for his
incandescent light bulb. When asked how it felt to fail so many times his
answer was that he did not fail. He had found 6000 ways to not make a light bulb!
One
major lesson to be learned is that every project needs a proper risk analysis
before you spend too much money and effort on it... and plan ahead to meet the
risks head on when and if they become reality. You should look at the following
sources of risks, at a minimum, to analyze and come up with a mitigation plan.
Stakeholder Commitment
Stakeholders
need to be absolutely committed to the project. It is no use going into a
project if any of the major stakeholders are not convinced that the project
will bring benefit to them or if they perceive a conflict with other parts of
their strategic objectives. There is nothing more dangerous to a project than a
stakeholder who will withdraw its support as soon as the going gets tough or if
they see a tactical or strategic advantage in doing so. The stakeholders should
ask themselves, “how does the project play into the stated strategic objectives
of the company?” Questions should also be asked to determine the responsibilities of the decision makers, and the effect if these decisions are not made in time.
Planning
A
project is based on three main pillars - scope, cost and time - and the PM
should look at the three to find potential sources of risk. One should always
ask: Is the scope well defined? Are the objectives clear and achievable? Do the
supervisors know the limits of the scope? How will you control scope creep and
gold plating? Can you break down the project into smaller subprojects for
better management? Has the budget been well prepared, vetted and agreed to?
What happens if the project runs into a cash flow problem? What happens if the
estimate is not credible? What happens if the project conditions on site do not
match conditions stated in the RFQ? Is the project too long? Is the Cone of
Uncertainty a concern? Is the change management plan in place?
Resources
Resources
are the backbone of all projects. Do you have adequate staff with proper
experience and qualification? Have they worked with a similar client before?
What is the risk of disruption due to staff turnover? Is there a proper HR plan
in place? Are the roles and responsibilities of everyone clear? Have team
members worked together before? If not, is team-work a concern? Are adequate
resources available locally? Will [on job] training be required? Is there a
correct balance between the direct and indirect resources? Is there a
procurement system in place? What is the plan B in case one of your
subcontractors does not perform according to expectations?
Monitoring and Control
This
is where all projects succeed or fail. It is imperative that the PM ask
themselves the following: Have adequate resources for control and monitoring
provided for in the plan? Are processes in place? Is the flow of information clear to everyone?
Are the reporting requirements and responsibilities clear to everyone? Are the
quality requirements clear to everyone? Is the ITP in place and being followed?
Closing
The
most difficult part of a project happens to be the closing phase. I can speak
with experience that if not properly planned for, the closing of a project can
turn into a hellish, long, drawn out process without bringing in any income to
the project. Please ask yourself if there is a proper process in place to close
the project to everyone’s satisfaction.
There
are other questions you may ask while performing a risk analysis for your
project but these should point you in the right direction. Above everything
else a PM should realize that there are no certainties in a project - the best
you can do is to plan for known risks and be flexible enough to be able to meet
unknown challenges if they arrive. Keep in mind, too, that risks may also be
positive and be prepared to take advantage of such risks should they materialize.
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